Shipping Policy

Shipping Policy

Effective Date: 09-10-2023

Thank you for choosing Gotilyo.com for your shopping needs. This Shipping Policy explains how we handle the shipping and delivery of your orders. By placing an order on our website, you agree to the terms and conditions outlined in this policy.

1. Shipping Destinations

We currently offer shipping services to customers within [list of countries or regions]. Please check the availability of shipping to your location during the checkout process.

2. Processing Time

2.1. Order Processing: We strive to process orders promptly. Typically, orders are processed within 2 working days after payment confirmation. During peak seasons or sales events, processing times may be extended.

3. Shipping Times

3.1. Estimated Delivery Time: The estimated delivery time is approximately 8 working days from the date of order placement. This estimate varies depending on your location, the shipping method selected, and the availability of the product.

3.2. Tracking Information: After your order has been shipped, you will receive a tracking number via email or contact number. You can use this tracking number to monitor the progress of your delivery.

4. Shipping Methods

We offer a variety of shipping methods, including standard shipping, express shipping, and other options, depending on your location and the products in your order. Shipping costs are calculated during the checkout process.

5. Shipping Charges

Shipping charges are determined based on the shipping method selected, the weight and dimensions of the product, and your location. You will see the shipping charges before completing your purchase.

6. Shipping Restrictions

6.1. P.O. Boxes: We do not deliver to P.O. boxes. Please provide a valid street address for delivery.

6.2. International Shipping: International shipments may be subject to customs duties, taxes, and import fees. These charges are the responsibility of the recipient and are not included in the product price or shipping charges.

7. Delivery Issues

If you encounter any issues with the delivery of your order, such as late deliveries or damaged items, please contact our Customer Service team promptly at contact@gotilyo.com. We will work to resolve the issue as quickly as possible.

8. Changes to this Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on this page.

9. Contact Us

If you have any questions or need further information regarding our shipping policies, please contact our Customer Service team at contact@gotilyo.com.

By placing an order on Gotilyo.com, you agree to the terms of this Shipping Policy.